AI Training / Public workshop
Claude for Teams · Live online workshop

You've been asked to lead AI in your department. Here's where to start.

A 3.5-hour live workshop for managers whose teams already use Claude.

Your team is using Claude. But are your workflows faster, better or easier to manage?

Redesign one recurring workflow, turn it into a shared team asset in Claude, and leave with a 30-day plan to prove it works.

Live online3.5 hoursHands-on with Claude

Led by Oliver Ramirez and Arpan Bakshi
Instructors with Claude Academy certifications

The problem

AI use is up. Productivity has barely moved.

95%

of organisations reported zero return from their generative AI efforts.

MIT NANDA, The GenAI Divide, 2025

Five problems tend to sit behind that number.

01

AI use is fragmented across the department

Different people use Claude in different ways, with little agreement on what should be shared, standardised or reused.

02

Your team is using AI without a clear strategy

People are encouraged to use AI, but there is no shared view of which workflows matter or how success should be measured.

03

Individual AI capability is uneven

A few people have become confident users, while others use Claude only for basic tasks or not at all.

04

Teams automate tasks instead of redesigning workflows

Individual steps get faster while hand-offs, waiting time and the wider process stay the same.

05

AI adoption is being treated as a technology rollout

Ownership, standards, review and measurement are addressed too late.

What you leave with

Four things you can take back to your team the next day.

1

One workflow, redesigned

A recurring workflow from your own department, mapped as it runs today and redesigned, with a before-and-after diagram drawn by Claude.

2

A clear decision for every step

Which steps should be rule-based automation, which should use AI, and which should stay with a person, with the reason recorded.

3

A first team asset in Claude

Draft instructions for a shared Claude Project or Skill, so everyone in your team runs the AI step the same way.

4

A 30-day test and a method to repeat

An owner, measures and a review date for the test, plus the next workflows to take through the same method.

The method

Automation, AI or a person: decide step by step.

AI should not go into every step. Using AI for everything is like taking a Ferrari to cross the road. You classify each step of your workflow with the Delta Ops D / A / H method:

D

Deterministic automation for steps with clear rules, a known trigger and a predictable output.

A

AI for steps that need interpretation, summarising, drafting or classifying, where the output can be reviewed.

H

Human for accountability, approvals, relationships and unusual exceptions.

You work in a guided workbook, filled in live, with non-sensitive information from your own department.

Agenda

How the 3.5 hours run.

Eight steps, each ending with a page of your workbook completed. Short teaching, a worked example, then you apply it to your own workflow. Includes a 10-minute break.

01

Score your department

Rate your team on the five adoption problems. You get: your department scorecard.

02

Choose one workflow

Pick a recurring workflow from a starter list for your function, using three quick checks. No preparation needed. You get: one workflow and an improvement goal.

03

Map how it runs today

Steps, owners, tools, hand-offs, and where the time goes: active work, waiting and rework. You get: your current-state map and baseline.

04

Decide D, A or H for each step

Apply the method with a worked example, then classify your own steps. You get: a reason for every automation, AI and human step.

05

Redesign it, and let Claude draw it Hands-on Claude

Remove, reorder and reconnect steps. Claude turns your notes into a before-and-after diagram. You get: your redesigned workflow.

06

Make it the team's Hands-on Claude

See the AI step run on a shared Claude Project and Skill, learn what Pro, Team and Enterprise each allow, and draft the instructions for your own step. You get: a first team asset in Claude.

07

Plan a 30-day test

Scope, owner, measures, review point and who else in your team takes part. You get: your 30-day test plan.

08

Choose what comes next

Revisit your scorecard and pick the next workflows to take through the method. You get: the start of your department's AI roadmap.

Who it is for

Built for people who own how work gets done.

This workshop is for
  • Managers and functional leads
  • Heads of Function and Chiefs of Staff
  • AI champions asked to drive adoption
  • Senior individual contributors who own recurring work

Across operations, marketing, sales and RevOps, customer success, finance, people, and project or programme roles.

You will need

  • Claude Pro, Team or Enterprise
  • To be comfortable with everyday Claude use
  • To own, or be able to influence, a recurring workflow
It is not the right fit if you want
  • An introduction for complete Claude beginners
  • Prompt-engineering basics
  • Claude Code training
  • Advanced agent-building
  • Bespoke implementation for your organisation

Need this adapted for your organisation? Explore our bespoke corporate AI training.

Included bonuses

Keep using the method after the session.

Community · Hosted on Circle
Included
Delta Ops AI community

Permanent access to the Delta Ops AI community on Circle.

  • Free resources
  • Ask questions and compare approaches with other members
  • Weekly news to keep up with AI and automation
Masterclass credit
$99
One eligible digital masterclass

One credit worth up to $99, to use on an eligible Delta Ops digital masterclass after the workshop. Topics include:

  • Deterministic vs Agentic Automation
  • AI Security for Managers
  • Introduction to Claude Code
Take-home Notion template
Worth $49
Departmental AI Adoption Workspace Notion

A Notion workspace for running the method with your team after the workshop.

  • Keep your department scorecard up to date
  • Take your next workflows through the method
  • Track your redesigns and 30-day tests
Who runs it

Led by practitioners who work on AI adoption and implementation.

Instructors with Claude Academy Certifications
Oliver Ramirez
Oliver Ramirez
Founder, Delta Ops · ex-Amazon

Enterprise workflow design, operations and AI adoption. Oliver leads the organisational side: how redesigned workflows get owned, governed and implemented.

Arpan Bakshi
Arpan Bakshi
Technical AI facilitator

Technical AI, Claude and applied workflow systems. Arpan runs the Claude demonstrations and the hands-on sections, and shows how each design works in practice.

150+
people trained by the Delta Ops team.
100+
automations built.
10,000+
hours saved through automation.

Experienced in delivering AI training for fintech and regulated organisations.

Questions

Before you book.

Do I need to prepare anything or be technical?

You do not need a technical background. Come with a good understanding of how work gets done in your department and the authority, or influence, to improve at least one recurring process. It helps to think of two or three recurring activities that happen weekly or monthly, involve several steps or hand-offs, and often wait or need rework. You do not need to map anything in advance. The workbook guides you through it during the session.

Which Claude plan do I need?

Claude Pro, Team or Enterprise, and you should already use it for everyday work. This is not a beginners' course. The session shows what each plan allows when you share Projects and Skills with a team.

Will I work on something from my own department?

Yes, one recurring workflow you own or influence. Please use non-sensitive information only.

Will I leave with a complete AI strategy?

No, but it gives you the starting point. You leave with your first workflow redesigned and ready to test. After the workshop, you use the Notion workspace to take your next workflows through the same method, and build your department's AI strategy from the bottom up, based on the work your team does.

What happens after I book?

You get a receipt by email, then the joining details and the workbook link before 7 October. The recording and the Notion workspace follow within 48 hours after the session.

What is the refund policy?

Full refund if you cancel by 30 September 2026, 7 days before the workshop. Email admin@deltaops.consulting to cancel. If you need to cancel after that date, contact us at the same address.

Reserve your place

Online workshop, 7 October.

$497$124USD
Founding member price

The first 100 people to join the Delta Ops AI community through a paid workshop receive this workshop at $124. The planned standard price is $497.

Wednesday 7 October 2026
9:30am to 1:00pm ET (New York) · 2:30pm to 6:00pm BST (London) · Live online

  • Live 3.5-hour workshop with hands-on Claude
  • Guided live workbook
  • Permanent Delta Ops AI community access on Circle
  • Bonus Notion workspace, worth $49
  • One eligible masterclass credit worth up to $99
Secure checkout

Payment is processed securely by HubSpot. You will receive the joining details by email. Full refund up to 7 days before the workshop.

For organisations

Looking for a programme for your whole team?

Delta Ops also delivers bespoke corporate AI and automation training built around an organisation's workflows, tools, adoption goals and governance requirements.

Explore bespoke corporate training
7 October 2026 · Live online

Start with one workflow. Leave with a method your department can repeat.

3.5 hours, live online. Founding member price $124, planned standard price $497.

Reserve your place for $124